I thought I would do something that people rarely do. Usually you hear the negative feedback! Me and my mother and law have raved about our experience all week. The atmosphere was extremely relaxing. The house environment was an excellent choice for your relocation. The staff was professional and friendly. I have never felt so comfortable somewhere as I did there. We both commented how we did not want to go home. This was my mother in law’s first massage. She was hesitant about it, since she is modest and said that the experience made her forget about her concerns and it was completely different than what she was thinking. She said the environment was perfect. I probably received the best manicure and pedicure and I am a stickler for pedi’s! I did have one question, what kind of tea is your berry tea? I really enjoyed that.
Thank You for making our gift extra special.
First let me tell you the new house is beautiful! My visit today was awesome! I was there for a specific reason and Amanda did an awesome job! I feel so much better.
I will be back soon to finish the work she started. Thanks again for fitting me in!
Jackie – I just wanted to let you know how wonderful Racheal is. I came in this morning for a hair cut for the first time. I have been in for massages but never hair services. She was absolutely wonderful and I left feeling great. I loved my cut. I have struggled to find someone who I could connect to and trust with my hair for a long time. In turn, neglecting taking care of me. I can tell you I will be back and a lifelong customer of hers! She is just fabulous!!
I received a facial from Donna. I live in Charlottesville, VA, but I try to get a facial from Donna at least twice a year. She gave me an excellent facial and removed a very noticeable milia on my lip. I feel so much better about my appearance now that it is gone. She always makes me feel special and pampered…something a 71 year old woman direly needs and truly appreciates. Donna is an excellent aesthetician and a beautiful woman. I cherish my appointments at your spa. Thank you.
I wanted to let you know again how pleased I am! This visit, I thought my appointment was at 1pm, when it was actually 130. I wish I remembered her name at the front desk, but she was very accommodating, offering refreshments, and apologized several times when it was my fault. Every employee I continue to see greets me with a warm smile, and a friendly hello! That really means a lot to me!
Heather, again is simply amazing! She also greeted with a warm smile, and I could not wait to tell her how great I have been feeling! I will continue to see her, and I continue to “brag” about how awesome you are!!
I have been in the customer service industry for many many years, and you are doing it right! Absolutely right!
Just wanted to express my sincerest “Thanks” for a wonderful facial. I enjoyed every minute of it. My experience was very professional, personal and most of all relaxing. My estetician was informative & helpful in suggesting what types of cleansers moisturizers and ingredients in make up I should consider using, due to my sensitive & dehydrated skin.
I love your new location in that beautiful old home you’ve converted into a salon.